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 FAQ 

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  • Do I need any technical skills to manage EdVantage language school management system
    Not at all. The system is hosted in the cloud, so we take care of that area. The system is very intuitive and our extensive training program will cover most other aspects for both users and system administrator.
  • How does the teacher app work ?
    The teacher app allows teachers to input attendance, lesson notes and reports. It contains student evaluation results and includes their historical course data. It also shows the teacher’s lesson schedule and contains a messaging feature, with notifications and alerts, for communication between the teacher and the back office.
  • How often do you publish updates ?
    EdVantage is updated regularly with no interruptions on the client side. Updates include new features and functionality developed in line with our vision as well as any constructive input from our clients.
  • What is an active student?
    An active student is defined as each single student enrolled on an active course for your school.
  • How are user fees calculated and billed ?
    Fees are billed monthly in arrears and are based on the highest number of active students, calculated according to the monthly peak, plus the number of admin users in the calendar month.
  • Can I change my plan after subscription ?
    Yes, you can upgrade or downgrade your plan at any time.
  • How do I cancel my account ?
    You can cancel at any time by writing us an email. Your last working month will be calculated and once paid your account will be closed. System data can be exported in various formats.
  • How long does the process take from start to finish ?
    A standard project usually takes from 6 - 8 weeks and may vary according to a number of factors such as custom development work or additional features and client availability.
  • Can you import my historical data from a previous system ?
    Yes we can. Estimates are provided upon request.
  • What is the difference between a standard and customised solution ?
    The standard solution can be configured to meet most language schools' requirements with little or no extra development work. Custom modifications are available and quotations will be provided on request.
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