IMPLEMENTATION
Laying the foundation for your success
Implementation and training are carried out remotely by our team of experts who will provide you with the necessary training and support needed to guarantee the success of your project.
Here below is an outline of the steps involved in our Implementation program which usually requires from 4 to 8 weeks to complete and may vary according to the specific needs and size of your language school.
Analysis
Analysis of the client's business workflow, procedures and processes aimed at providing the information required for the next steps.
Customization
Additional development and customization's if required. As indicated above, most issues can be resolved with a simple review and realignment of current practices.
User Training
Training for the system administrator on configurations, preferences and template creation and for back office staff on day to day operations.
Project design
Detailed proposal outlining details and specifications of the project as well as timelines and costs.
Set up
Configuring the system with client preferences, web forms, communication and report templates as well as the configuration of triggers, alerts and notifications.
Start-ups
Transition from client's previous solution to EdVantage. Quotations can be provided for the importing of current and historical data from the client's previous system.
Support
Ongoing assistance, support and upgrades are all included at no extra charge. Quotations for customized development are provided upon request.